ER302 - Best of Times

Absolutely amazing stay & staff extra helpful - will be staying again soon

Y'all did an amazing job and we loved our stay.

Very nice cabin. Good location & close to attractions. Easy check in/out! Staff called to see if we needed anything following day of check-in. Jacuzzi and Hot tub were great!

Cabin was great. Well stocked, clean, convenient to Parkway, Checking and checkout was easy When we left a message, quick recall.

Amazing cabins were beautiful and this our second time well first time for our kids

We love the privacy at the cabin and of the location. Very clean and easy to access.

We loved our cabin and the community! So cozy! The gaming station was not working and the ceiling fan in the living area was VERY squeaky and somewhat disturbed sleep. Other than that, everything was perfect! The hot tub gets a full 10!!

The office staff was awesome. They contacted me several times to make sure everything was good.

Very prompt response when we reported a leak. That was impressive! We selected our cabin because of the arcade, but it didn’t work. (Shuts itself off and controller doesn’t fully work.) That was disappointing. We did like the layout and general cleanliness of the cabin.

Excellent it was a nice place quite an enjoyable! Or cabin had everything we needed the screen back porch was very nice to have with kids!

We liked the ease of booking, checking in, and departing all online. This cabin was fairly close to town so we didn’t have to drive way out of the way.

Great location and easy check-in/check-out process. We enjoyed our cabin but the arcade game and dart board did not work, and those were part of the reason we picked that cabin. Hot tub was great, kitchen was well equipped, and plenty of towels and linens.

Clean, quiet, roomy, fun game lounge, easy to get to.

The Cabin was very nice. We enjoyed the hot tub And fireplace

Great cabin! Great location! Thermostat went out and it was replaced quickly. Game room games were not working, but it was a good location for the boys. Overall, nice cabin!

Great cabin!! Very clean!! Would highly recommend!! Great location also!

Very easy steps to check in and out. Also, called and made sure everything was going great! Great time!

Clean and nice. We had a plumbing problem and it was fixed promptly.

We loved our stay. Beautiful cabin in the resort. Very clean, roomy, and close to Pigeon Forge.

Cabin was comfortable but TV above fireplace needs to be on an angle plate that points down toward couch. Everyone we dealt with was very pleasant

Cabin was very clean and had just about everything we needed.

When leaving a message someone was at the unit within the hour.

Great location. Clean facility. Few flaws to the furniture. Bring your own coffee!

Working with the office staff was wonderful, they checked on us and made the check in and out process extremely easy. The cabin was perfect for our group. There was a couple of items that needed attention and the staff appreciated us making them aware (just small maintenance items). Perfect location as well.

Great 👍 no major complaints. The grill and fireplace didn't work

Everyone did very good job helping us very nice and pleasant .

We had a wonderful experience! Best Christmas ever! Truly was the “best of times”

Very clean, nice accommodations. We enjoyed the cabin. The game room was a nice addition.

The cabin was clean, comfortable, and quiet. We really enjoyed the quiet after staying along the strip.

It was amazing great place to stay well cleaned and keep up love it will be staying there again soon thank u

Easy to get in an out of the cabin. Close to the main attractions.

Wonderful customer service during check in and no wait times. Very clean cabin and quiet during our stay.

The cabin was beautiful and very clean. We had to call maintenance about the hot tub and maintenance arrived within minutes.

Our children were more than excited to stay here. My husband and I were pleased with everything as well. Nothing lacking. It’s more of a neighborhood feel than it is a secluded cabin, but that is what you get for being so close to the action. Still very charming and no loud neighbors to complain of.

Felt like home, no WiFi and poor regular service was a problem.

it was Awesome. Y’all made us feel at home. It was very nice and clean.

It was excellent, cozy, comfy, and clean. Very quiet as well.

Property managers are the best in Gatlinburg....friendly, fast, and down right southern. RTR

We didn't have any problems on our stay. The check in was easy and cabin was clean and very easy to get to.

I love this cabin! We will stay here again!!! Very nice place with everything you'd need.

WE HAD AN AWSOME STAY THEY CABINS ARE BEAUTIFUL AND CELAN.

Checking in/out was a breeze staff was polite professional and knowledgeable now the Cabin, it’s a great overall experience other cabins are around 500 feet or less but with saying that so folks are not worth having there at 2o’clock in the morning you should not see or hear half naked folks hooping and hollering but folks have a different way of making a good time the 302 was a good cabin well stocked for our stay the game room came complete with footon tv was fuzzy but still watchable the dart board had a broken scoreboard but my 10 year old isn’t keeping score but the arcade system was great filled with classic retro gaming the layout of the cabin was indeed efficient and maintained but it is a great rental and if folks are in understanding of that a rental is only as good as how it’s treated but with my personal experience I will be happy to come back

Everything was great! Kids enjoyed it as well. The only thing I booked months back and there was a promo code for stay 4nights get 5th night free I put the code in and it didnt except it so I called the lady told me they dont do any specials for July because the holiday. In the meantime I kept getting emails to book even in July for this offer.

As always, our stay was great and love staying at Eagle Ridge!!!

Excellent. No troubles. Very clean cabin. Nice maintenance employees. Fun.

Service is always awesome. We almost didn't come with all the devastation and cancelled our reservations but when we saw the news and the community was telling the news for people to come- we called back and,Adam was Johnny on the spot and found us another cabin.